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Accessibility Standards for Customer Service

Ontario Regulation 429/07 made under the Accessibility for Ontarians with Disabilities Act, 2005 came into force on January 1, 2008.

This regulation establishes accessibility standards for customer service which must be in place by January 1, 2010 and January 1, 2012 by the designated public sector organizations and to other providers of goods and services respectively.

The Mayor and Council of the Township of Red Rock on February 18, 2009 adopted the Accessibility Standards for Customer Service Policy.

To view the policy, please click here

To view the AODA Self-Certified Accessibilty Report filed on February 25, 2015, please click here.

The Township would like to be advised of any suggestions you may have regarding accessibility in Red Rock.  It is encouraged you fill out the attached feedback form so that your concern can be addressed.  You may either bring the completed form to the Municipal Building at 42 Salls Street, or mail it to: Box 447, Red Rock, Ontario P0T 2P0.

The feedback form is available in accessible format, upon request.